Most all of our products ship at a $12.99 flat rate fee. Items that are oversized or heavy will incur additional shipping costs. If multiple breakable items are shipped together this will also increase the shipping cost. In the event of a delay, we will notify you by email. Some items are custom ordered through our suppliers and will take additional time. We will notify you of expected ship times. You may decide if you want to cancel or change the order. Please contact us if you have any questions about your order at email@example.com
Several of our products feature free shipping (within the 48 contiguous states only). If you order an item that offers free shipping in addition to one or more regular items, you will be charged only for the shipping costs for the regular shipping item(s). If for any reason you need to return an item that had free shipping, the refund you receive will be for the item price minus our standard shipping cost.
Expected Delivery Times
Our goal is to get your package out within three business days. If it’s in stock, it will ship within this time frame. However, some of our items are custom ordered and may take a few weeks to arrive. Please let us know if you have any questions about your shipment.
Once your order is processed, a tracking number will be assigned to your package and you will receive an email notification that your package has been sent. The email will include the tracking number for reference. Please note that if you ordered several items, they may not all ship from the same location or ship at the same time. If this is the case, tracking numbers will be assigned to each individual shipment and you will receive notice and tracking numbers as each package is sent.
We don’t like them, and we know you don’t either. With that said, sometimes it just happens. We completely understand if you want to cancel your backordered item, just let us know before the item ships and we will refund your money.
Drop ship items
Our sweet little shop can only hold a limited amount of stock. Thankfully several of our vendors will drop ship directly to you. Drop ship items are shipped directly from our vendors and artists to your door. Please let us know if you have any questions regarding drop shipped items by contacting firstname.lastname@example.org
Shipping surcharges may apply to certain oversized items or inventory that requires special packaging. We will contact you directly if surcharges apply to your order.